Please Note

• i Public transportation nearby
• i Infants must not sit on laps
• i Infant seats unavailable
• i Not suitable for pets
• i Not stroller accessible
• i Not wheelchair accessible
• i Minimum age is 6 years old
• i Guests receive exact meeting or pick-up instructions within 24 hours after booking through the Viator operator chat. If not received, please contact us at least 24 hours before your tour
• i Maximum waiting time after scheduled meeting or pick-up time is 5 minutes
• i Cut-off times are based on local experience time
• i Private tours allow flexible pacing, scenic stops, and a more personalized experience depending on guest preferences and energy level throughout the activity
• i No boats are used — the experience begins directly from the beach
• i Wetsuits available upon request during winter months in XL, LG, M, and SM
• i Maximum combined weight on tandem kayaks is 195 kg / 425 lbs
• i Kayaking requires basic fitness and comfort in the water
• i Morning departures are usually recommended for better visibility, calmer waters, and lighter boat traffic
• i Wind and ocean conditions may occasionally prevent access to the Arch area. If this happens, the experience continues around Land’s End with scenic paddling, coastline exploration, and additional snorkeling time. Partial refunds are not provided for ocean-condition route adjustments
• i This experience requires favorable weather conditions. If canceled due to unsafe weather, ocean conditions, or operational restrictions, guests will be offered an alternative date or full refund
• i No locker facilities are available, but belongings may usually remain inside the transportation vehicle during the activity
• i Not recommended for travelers with back problems, pregnancy, or serious heart conditions
• i Participants under the influence of alcohol or drugs are not allowed
• i Medical refund requests require an official same-day doctor’s certificate and prior notification before activity start time
• i • Please confirm your reservation at least 24 hours before your activity through the Viator contact operator chat, WhatsApp, or phone call at +52 624 178 9553. • If you do not receive your final pick-up time or meeting instructions at least 24 hours before your tour, please contact us directly. • You do not need a printed voucher — your guide will simply ask for the reservation name upon arrival. • Please arrive on time at the agreed meeting point or pick-up location. Guides arrive at the scheduled time and wait a maximum of 5 minutes. • Ocean routes and activity flow may occasionally be adjusted depending on daily conditions to prioritize guest safety and the best overall experience • Shared tours may be canceled up to 24 hours before the experience start time for a full refund. Private tours may be canceled up to 48 hours before the experience start time for a full refund • No-shows and late arrivals are charged in full
• i • Complimentary round-trip transportation is available from hotels in Cabo San Lucas, San José del Cabo, and the Tourist Corridor • If your hotel is not listed, feel free to contact us so we can check transportation availability for your area • Guests arriving with their own vehicle may meet at Plaza Gali OXXO or directly at Playa Empacadora, where the experience begins from the beach • Hotels outside the main tourist area, including Hard Rock, Nobu, Rancho San Lucas, Diamante, or Four Seasons, are not included in complimentary transportation and will meet at Plaza Gali OXXO in Cabo San Lucas • Cruise guests will also meet at Plaza Gali OXXO, approximately 3–5 minutes walking from the marina exit. Detailed walking directions will be provided with your confirmation message • Cabo San Lucas cruise arrivals operate using tender boats, which may take additional time depending on port operations. We strongly recommend taking the earliest tender available or booking priority tender service whenever possible • Guests who miss transportation or arrive late must arrive directly at Playa Empacadora before the activity start time at their own expense
• i Swimsuit
• i Towel
• i Reef-safe (biodegradable) sunscreen
• i Sunglasses with a retention strap (recommended)
• i Hat or cap
• i Water shoes or sandals that can get wet
• i A change of clothes
• i Waterproof phone case (optional)