On your departure, there is no need to wait in line, your concierge will pre-arrange the check-in and printing of your boarding passes and luggage tags. Meet them outside with a dedicated porter to collect your bags.Be escorted to the front of the document check-in and security lines before you go to Immigration and Customs. Due to security restrictions, concierge service is limited through Customs and Immigration Pre-Clearance. You must clear Immigration and Customs on your own. Once you have cleared, your personal concierge will escort you up to the VIP airport departure gate. Please note, this service does not include transportation to your city hotel. Book a transfer to your desired destination in addition to this VIP service for the best stress-free start to your time in Bangkok!
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