Description
Private one-way transfer from Yokohama city hotels or your selected Yokohama cruise terminal to the destination in your booked option. Choose Haneda (HND), Narita (NRT), Tokyo, Disney / Urayasu or another Yokohama address as available. Other destinations require a confirmed quotation.
Toyota Alphard (6-seat vehicle): bookings for up to 5 passengers; recommended for 4 passengers with 4 medium/large suitcases.
Toyota Hiace: up to 9 passengers with 9 checked suitcases.
Pickup & Drop-off
Select a Yokohama city address or the correct cruise terminal. Yokohama port pickups at Osanbashi, Shinko Pier (Hammerhead), or Daikoku Pier require a name-sign pickup fee of JPY 5,000 per vehicle. Please add this extra in advance or pay the driver in cash on the day. This fee does not apply to port drop-offs.
If your accommodation is not listed, enter its name and full address. Our support team will confirm the location and notify you of any additional charges if it falls outside your booked option. Please provide accurate pickup and drop-off details.
Inclusions
- Licensed driver and insured vehicle (Toyota Alphard / Hiace)
- Luggage assistance, standard tolls and fuel charges
- One booster seat per vehicle for children aged 3–6.
Exclusions
- Yokohama port pickups at Osanbashi, Shinko Pier (Hammerhead), or Daikoku Pier require a name-sign pickup fee of JPY 5,000 per vehicle. Please add this extra in advance or pay the driver in cash on the day. This fee does not apply to port drop-offs.
- Waiting beyond the free allowance, charged in 30-minute units
- Locations outside the selected route require advance confirmation and a separate quotation
- Oversized or excess luggage requires advance arrangement for a suitable vehicle
Please Note
- Stroller / pram accessible
- Accessible for those with limited mobility
- Infants must sit on your lap
- Other pickups: 20 minutes of free waiting from the scheduled pickup time.
- Your driver will contact you before pickup via WhatsApp or SMS. Please reply. We are not responsible for failed transfers caused by no response or incorrect booking details.
- Toyota Alphard (6-seat vehicle): bookings for up to 5 passengers; recommended for 4 passengers with 4 medium/large suitcases.
- Toyota Hiace: up to 9 passengers with 9 checked suitcases.
- Each fewer passenger allows one extra suitcase, subject to safe loading.
- For oversized or excess luggage, choose Hiace or contact support at least 48 hours before pickup to request a suitable vehicle. Passengers or luggage exceeding vehicle capacity or safe loading limits may be refused.
- Submit changes and requests at least 24 hours before pickup. No changes or cancellations are accepted within 24 hours.
- Select the correct city hotel or cruise terminal and provide the full address or cruise details. Check the vehicle registration and reply to your driver before pickup.
- Japanese law exempts licensed passenger transport services, such as taxis and buses, from child car seat requirements. We can provide one booster seat per vehicle free of charge for children aged 3–6.
- A mandatory name-sign pickup fee of JPY 5,000 per vehicle applies to Yokohama port pickups at Osanbashi, Shinko Pier (Hammerhead), or Daikoku Pier. Please prepay by adding this extra or pay the driver in cash on the day. The fee remains payable if not prepaid. No fee applies to port drop-offs.
Cancellation Policy
Free cancellation up to 3 days in advance for a full refund on eligible bookings.
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