Welcome to Our Privacy Policy.

Greetings! We are Kenzly OÜ (Registration number: 14522179), located at Sepapaja tn 6, Lasnamäe linnaosa, Tallinn, Harju maakond 15551, Estonia. Welcome to our privacy policy. This document outlines how we manage your personal information as a user or visitor to our website.

The type of personal information we collect

We collect certain personal information about visitors and users of our Sites.

We gather specific personal details from visitors and users of our websites. Common types of information collected encompass usernames, email addresses, IP addresses, contact details, survey responses, blog content, photos, payment data (including payment agent details and transactional specifics), tax information, support queries, comments (if applicable), content you submit for our sites (like item descriptions), your interactions on our sites (including selections or inputs into items), as well as web and email analytics data. Additionally, we obtain personal information from job applications, which may include your CV, the application form, cover letter, and interview notes.

How we collect personal information

Your personal information is collected when you voluntarily provide it to us during membership registration, item or service purchases, newsletter subscriptions, feedback submissions, and comments on our Sites.

Our main purpose in collecting this data is to ensure a secure trading environment and promote commerce between buyers and sellers using our platform. We only collect the necessary personal information to achieve this objective.

It’s important to note that you are not obliged to provide this information, and many features of our website can be accessed without disclosing any personal data.

During your website visit, certain information may be recorded, including:

  • Your IP or proxy server IP
  • Basic domain details
  • Your Internet service provider (depending on your ISP connection configuration)
  • Date and time of your website visit
  • Duration of your session
  • Pages you accessed
  • Number of visits within a month
  • Size of files viewed
  • Referring website
  • Operating system of your computer

This data is solely used for statistical and website development purposes.

As operators of events marketplace, we have a legitimate interest in verifying our authors’ identities. We believe that knowing our authors’ identities enhances the integrity of our marketplace, reducing fraud and increasing authors’ accountability for their content. If you are an author, we may request identity verification, including your name, full address, and date of birth, by asking for a photo ID document.

Cookies

The website utilizes session cookies to enhance and personalize your browsing experience. These cookies are stored on your computer and contain information about your usage. They help us save your time on the website, recognize your identity, and tailor the experience according to your interests. Cookies enable us to collect Non-Personally Identifiable Information, such as the pages you visited and the links you clicked on.

This information aids in creating a more user-friendly experience for our visitors. Additionally, we may partner with Third-Party Advertising Companies to display ads on our site. These companies might place their own cookies on your device. We do not have access to or control over these cookies. Please be aware that this Privacy Policy pertains only to our website’s use of cookies and does not cover advertisers’ use. While most browsers accept cookies automatically, you can adjust your browser settings to decline them.

Kindly note that if you choose to decline or delete these cookies, certain parts of the website may not function correctly. We may also employ other industry-standard technologies such as pixel tags and web beacons, either directly or through Third-Party Service Providers. These technologies allow us to track your interactions with our website pages and promotions. Pixel tags and web beacons are small graphic images placed on specific website pages or in emails. They provide us with information about your actions, enabling us to measure visitor traffic, analyze behavior, evaluate promotions, and enhance our understanding of user interactions. We might also use pixel tags and web beacons from our Affiliates and/or Marketing Partners for similar purposes.

Information About Children

Our services are not intended for unsupervised use by individuals under the age of 18. We kindly request that children refrain from submitting any personal information to us. If you are under 18, you may only browse the website under the direct supervision of your parents or guardians. Access to the Membership Section of the website is restricted to those under 18 years of age.

Parents are responsible for overseeing their children’s interactions with the website.

Control and Erase Your Personal Data

We store your personal data only as long as necessary to deliver our services and meet legal requirements. If you wish to stop us from using your personal data or providing Kenzly services, you can ask us to delete your personal information and close your Kenzly account. Just send your request to support@kenzly.com.

Retention of Your Personal Information

Even if you request the deletion of your personal data, please understand that we might retain certain information from deleted accounts. We do this to protect our legitimate business interests, adhere to legal requirements, prevent fraud, collect fees, resolve disputes, troubleshoot issues, assist in investigations or respond to government, court, or law enforcement requests, enforce our terms of service, and take other actions allowed by law. Any retained information will be managed in accordance with our Privacy Policy.

If you are a user or visitor within the European Economic Area, these rights are applicable to you:

Under the EU data protection laws, including the General Data Protection Regulation 2016/679 (GDPR), we act as a data controller for your personal information. You have the right to request the portability (transfer in a structured, commonly used, and machine-readable format), erasure, or restriction of your personal information. Additionally, you can object to certain processing activities based on our legitimate interests, such as profiling for direct marketing purposes. If we have obtained your consent for processing your data, you have the right to withdraw this consent, as described below.

However, these rights are subject to limitations. For instance, if we can demonstrate a legal requirement to process your personal information, we may retain some data even if you withdraw your consent.

In cases where providing your personal information is mandatory to fulfill legal or contractual obligations, you must provide the necessary data. Failure to do so may result in our inability to manage our contractual relationship with you or fulfill our obligations. In other situations, providing requested personal information is optional.

If you have unresolved concerns, you also have the right to lodge a complaint with data protection authorities. The relevant authority will be the one from: (i) your place of residence; (ii) your workplace; or (iii) where you believe the alleged violation has occurred.

SECURITY

While we strive to protect your personal information, it’s essential to note that transmitting data over the internet, email, or text message isn’t entirely secure. Any information you send through our Services or email is done at your own risk. Once we receive your information, we implement suitable technical and organizational measures to safeguard it against loss, theft, and unauthorized access, use, or modification. For instance, financial account information, like credit card numbers, is transmitted securely using encryption methods such as the Transport Layer Security (TLS) protocol.

We prioritize security across all our sites by employing SSL/HTTPS protocols. This ensures that our user communications with servers are encrypted, preventing third parties from capturing personally identifiable information without authorization. Before deploying databases to the development or testing environments, user personal details are removed, ensuring sanitized data. In the unfortunate event of a data breach, our system administrators promptly assess affected users and, if necessary, reset passwords after informing the user.

DISCLAIMER

Please be aware that this website includes links to other sites. Our privacy policy does not govern the privacy practices of these linked sites. Any underlined words or phrases represent clickable links to other pages and websites. We strongly advise you to review the Privacy Policy of these linked websites, as they may have additional terms and conditions that are applicable to you.

Updates to the privacy policy

We reserve the right to modify this Policy. Any changes will become effective once a notice about the update is posted on the website. You will be given a thirty (30) day notice period, allowing you to inform Privacy Policy if you disagree with the proposed changes.

Privacy policy

Your privacy is paramount. We will never share, sell, trade, or disclose any of your personal information to a third party unless:

  1. You have given us explicit consent; or
  2. We are legally obligated to do so.”

Personal Information Obtained from Other Sources

While we primarily gather your personal information directly from you, there are instances where we receive specific types of personal information from external sources. This may include:

  1. Financial and transaction details from payment providers.
  2. Third-party service providers (such as Google and Facebook) who may share information about you when you link, connect, or log in to your account through their services. The data they send us, like your registration and profile details, is regulated by the service provider or as authorized by you through your privacy settings on that platform.

How We Utilize Personal Information

We employ your personal information for the following purposes:

  1. Fulfillment of Contracts: This includes facilitating and processing transactions on the Sites, such as when you buy an item from our marketplace.

  2. Legitimate Interests: We use your information when it aligns with our or third parties’ legitimate interests. These interests include:

    • Operating the Site effectively.
    • Verifying your identity during sign-in on any of our Sites.
    • Providing services as described on the Sites.
    • Addressing support tickets and assisting in resolving disputes.
    • Enhancing our products and services.
    • Monitoring Site performance.”
Any Question – Please Contact

Last updated: October 1, 2023:

Please be aware that we have the authority to revise our Privacy Policy at any time. We encourage you to check this page regularly for updates. If there are any changes made to this Privacy Policy, we will notify you both here and via email. Your ongoing use of our Services indicates your acceptance of these modifications.

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